Yes, we ship worldwide and we offer to all customers free shipping. We want your experience to be simple and efficient, just the way we like it.
Your items will be delivered within:
1 to 3 weeks for the USA and Canada.
1 to 2 weeks for European countries.
1 to 4 weeks for the rest of the world.
Please, note that these estimate may vary depending on external factors. In case of delay of your package, Techwear Outfits can not be held responsible.
If you have not received your order within 60 working days, we will give you a full refund*.
*Due to the current health crisis, Techwear Outfits cannot be held responsible for delays in delivery. As long as the tracking of the package is active, Techwear Outfits reserves the right to refuse any unjustified refund requests.
Do not hesitate to contact us if you have any question : firstname.lastname@example.org
You can track your order by clicking on the link below:
Then fill in your order number and email address.
Your package is not yet referenced in the tracking system?
We have warehouses around the world, the referencing of your package may take a few days.
Yes, standard shipping is free for all orders.
We ship your orders from our various international warehouses (USA, China, Europe).
Our inventory is spread over several fulfillment centers around the world so that you can receive your order faster.
To avoid waiting too long, we ship your order as soon as one or more items are ready. This means that orders containing multiple items can be shipped individually.
You may receive one item before the next. Don't worry if you don't receive all your items at the same time, the others are on their way too.
If you do not receive all your purchases within 20 business days, please contact us to review your shipment.
Your parcels will be delivered in your mailbox.
If your package is too large, it will be delivered to you personally.
If you are not present at the time of the delivery, a notice of passage will be deposited, and you will be able to collect your parcel in the nearest post office.
/RETURN & CANCELLATION
Your order can be cancelled until it has been shipped. Please note that to reduce your wait time and provide you with a better shopping experience, we ship each item as soon as it is ready. This means that you may receive separate shipments for different items in your order. Please note that our system sends a shipping notification only when ALL items in your order have been shipped. Therefore, even if you have not received notification that your order has been shipped, it is possible that some items have already been shipped and cannot be cancelled.
Once shipped, it will not be possible to request a cancellation. However, you can send back to us the order to request a refund.
If you are not satisfy with your item, we offer a 100% money-back guarantee during 14 days.
Customers will be responsible for paying return shipping costs. All returned packages must be shipped with a tracking number.
Since we don't have a physical store, please note that you will be asked to send your order back to our shipping warehouse.
Please refer to our return policy to start the return process. If you are unsatisfied with your order, please contact our support team at email@example.com, and we will do our best to help you out!
If your item has manufacturing defects, please contact us via email or from our contact page.
We also invite you to send us photos or videos that could facilitate the processing of your request.
It is the customer's responsibility to choose the right size according to the size guides available on each product page. We strongly invite you to contact our team to help you choose the right size.
The customer will be able to return the item at his own expense.
We know that this can represent a significant cost, do not hesitate to contact our teams, we will do our best to find a solution that brings you satisfaction.
Depending on your bank, it can take up to 3-5 working days before the refund appears on the payment method initially used after the refund has been processed.
When you place an order using your credit card, all of your information is entered into a secure SSL web page.
Your information is encrypted and sent directly to our payment service provider's network, where your card and transaction are secured and approved. Your credit card information is not stored on our servers at all.
You can use debit and credit cards (VISA, Mastercard, AMEX) as well as PayPal to finalize your order.
However, we do not accept checks, money orders, or bank transfers.
For ecological reasons, invoices are no longer inserted in paper format in your package. If you need an invoice for your purchase, please contact our team, and we will be happy to send you the invoice in digital format.
Receive your gift card instantly in your mailbox!
The gift card is not nominative and can be transferred to a third person.
The gift card is valid indefinitely.
The balance of the gift card can be used for full or partial payment.
Gift cards are not eligible for a refund in accordance with our refund policy.
We recommend washing your clothes at 30 °C (86 °F) on a gentle cycle. Do not tumble dry garments unless indicated on the care label. Do not iron prints.